SI Back Office

Ongoing responsibility · £79/month · untested offer price

Keep your policy-answer assistant re-tested every month and whenever a policy changes

Each month your 100-question policy test is re-run (by you, or on a test seat you give us), every quote is checked against the files, and any changed answer or invented rule is reported.

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Who this is for

Office or finance manager whose staff already use a policy-answer assistant.

Your policy assistant is live, and policies, tools and model versions will change under it.

The result

Each month you receive the 100-question test re-run on the current policy files, with every quote checked against the files, a list of answers that changed since last month and any answer that invented a rule.

What is included

  • The 100-question test set re-run monthly, by you or on a test seat you give us, and on any policy change you tell us about
  • Every quote checked against the current files by script
  • Added questions from the real questions staff asked, up to 10 a month, written by your content owner and not shown to us until the run
  • The first-message notice re-checked

You receive

  • Monthly test report
  • List of changed answers
  • Updated question set

What is not included

  • Deciding any individual case
  • HR, pay, leave or disciplinary questions
  • Legal, tax or financial advice: a named person at your business decides
  • Sending, posting or filing anything: a person at your business does that
  • Any response-time guarantee or out-of-hours cover

What we need from you first

  • Which one-off version fits you, and the volume you expect each month
  • Who receives the monthly result. No files or logins in the first enquiry

Never send passwords, keys, customer records or confidential code in the first enquiry. Secure handover is agreed after scoping.

How we check it is done

  • Each month all not-covered and trap questions are refused or handed to Finance, and any invented rule fails the month
  • Every quote exists verbatim in the current policy file, checked by script
  • Each month the frozen test pack is re-run, and every case that passed last month still passes; a case that fails is reported with its cause
  • Originals are unchanged (checksums match) and nothing was written to any live system by us

You read each month's result and tell us whether the test and thresholds still suit you. A month counts as delivered when you have received the result and the test report.

When we would stop or decline

  • Inputs change shape and cannot be mapped to the agreed one
  • Nobody on your side reads the monthly result for two months running
  • You want the system to post, send, file or pay by itself, without a person at your business approving each action

Questions

Do you read the answer log?

Only the log of questions and answers that you share, to choose new test questions.

What if a policy changes mid-month?

Tell us. You re-run the test with the one command we handed over, or give us a test seat, and we list every answer that changed.

Price and terms

£79/month · untested offer price. Billing is monthly under the written terms we agree with you. Nothing is charged until you have agreed them.

This is a new service with no published client results. The price is a starting point we have not yet tested with buyers. Nothing is ordered or charged by the enquiry. The full specification is on the Synthetic Industry catalogue.

Request this outcome

Enquiry about: Keep your policy-answer assistant re-tested every month and whenever a policy changes. Page: /services/workflow-policy-answers-retested-every-month/.

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Sending emails your enquiry and contact address to our team through our mail provider (Resend). It is not kept in a website database. Do not send passwords, keys, recovery links, confidential code or customer records. Your contact email is unverified; nothing is ordered, charged or reserved. Privacy notice.

An enquiry is not an order. We assess fit and agree scope, safe access and terms before any work. Prefer email? hello@syntheticindustry.ai.